Weekly E-mail Update, November 21st
• Leaf vacuuming resumes Monday
• City of Frontenac, Employee Anniversaries
• Planning & Zoning Commission meeting set for December 9
• Police Department News
• Additional Police Department Information
• Fire Department Recall Information
• Important information from Ameren Missouri
• City Hall Closed for Thanksgiving Holiday
• No city meetings next week
Leaf vacuuming resumes next week
Hendel Lawncare will resume leaf vacuuming next week. The schedule is below.
Quadrant 1: Streets NORTH of Clayton Road and WEST of Spoede Road to start:
Monday, November 24
Quadrant 2: Streets NORTH of Clayton Road and EAST of Spoede Road to start:
Monday, November 24
Quadrant 3: Streets SOUTH of Clayton Road and WEST of Geyer Road to start:
Tuesday, November 25
Quadrant 4: Streets SOUTH of Clayton Road and EAST of Geyer Road to start:
Wednesday, November 26
City of Frontenac, Employee Anniversaries
At Tuesday’s Board of Alderpersons meeting, Mayor Keith Krieg issued service awards to Fire Captain Jim McClain for 40 years of service; Skilled Maintenance Worker, Gene Fowler for 30 years of service; and Street Foreman, Jim Griffin for 25 years of service. The City of Frontenac wishes to congratulate them on their dedication to the residents, businesses and visitors to the city.
The Planning & Zoning Commission has set their next meeting date for Wednesday, December 9th at 7:00 pm. The Commission will discuss the proposal for villas, townhomes and an assisted living facility at the former Ladue Early Childhood Center property, 10601 Clayton Road. The meeting will be held at Frontenac City Hall, 10555 Clayton Road.
Police Department News
Beware of telemarketers calling to say they are "from your heating and air conditioning company" and telling you that service is required at your home. They ask for a credit card for payment to buy materials, and you never see anyone. In a similar fashion, a company saying that they are cleaning air ducts bids a low price, then when they arrive they "find" more serious problems that will cost a lot to remove safely. Here is a KTVI news story of one such company:
These types of thefts surface from time to time in our area. If you have elderly friends or relatives that are very trusting, please inform them about these scams, and tell them to contact someone they trust before agreeing to anything with a caller or company that they don't know. Tell them never to offer information of any kind to these thieves. Call your Police Department at 314-737-4600 if you'd like an officer to respond to report suspicious calls or activity.
Additional Police information
The FBI's Internet Crime Complaint Center (IC3) released some information that you may find interesting if you buy anything through online advertisements or auction sites. Here is the info:
Criminals Post Fraudulent Online Advertisements For Automobiles, Recreational Vehicles, Boats, And Other Outdoor Equipment Leading To Financial Losses In Excess of $20 Million
From June 2009 to June 2014 the Internet Crime Complaint Center (IC3) received over 6800 complaints regarding criminals targeting online consumers by posting false advertisements for high priced items such as automobiles, boats, heavy equipment, recreational vehicles, lawn mowers, tractors, and other similar items. These complaints total more than $20 million in reported losses.
The scam initiates when the criminals post a false advertisement offering the item for sale. The advertisement usually includes a fraudulent photo to entice the consumer to purchase the item. Within the advertisement, the criminal includes a contact telephone number. The consumer leaves a message and the perpetrator responds via text message. The text message normally requests that the consumer provide an e-mail address. Once the e-mail address is provided the consumer is sent additional details to include multiple images of the item for sale. The perpetrator provides logical reasons for offering the item at such a discounted price such as moving to another location; therefore, the item needs to be sold quickly; the sale was part of a divorce settlement; or overseas deployment.
Consumers normally negotiate a price. Many scammers advise the consumer the transaction will be conducted through Ebay to ensure a safe and easy transaction. In reality the scammer is only pretending to use Ebay. The consumer receives a false e-mail that appears to be legitimate from Ebay. The e-mail provides instructions on how to complete the transaction. The perpetrator provides the consumer with all the information necessary to complete the wire transfer - the bank account name, address, and account number. The scammer provides a fraudulent toll-free Ebay customer service number for the consumer to use when they are ready to wire the money. These numbers were also used by many victims to confirm a successful wire transfer or to check transaction status and shipping information. After the transaction, the consumer is sent a false Ebay confirmation e-mail that includes the fraudulent transaction or confirmation number and the expected delivery date of the item.
Any follow-up calls, text messages or e-mails to the perpetrator(s) are normally ignored and many victims report the toll-free customer service telephone numbers provided are constantly busy. As a result, the consumer never receives the purchased item(s) and suffers a financial loss.
The FBI recommends that consumers ensure they are purchasing the actual merchandise from a reputable source by verifying the legitimacy of the seller. Below are some consumer tips when purchasing items online:
• Use search engines or other websites to research the advertised item or person/company selling the item.
• Search the Internet for any negative feedback or reviews on the seller, their e-mail addresses, telephone numbers, or other searchable identifiers.
• Research the company policies before completing a transaction. For example, ensure the seller accepts payments via credit card as Ebay does not conduct wire transfers and only uses PayPal to conduct transactions.
• Be cautious when responding to advertisements and special offers.
• Be cautious when dealing with persons/companies from outside the country.
• Maintain records for all online transactions.
As a consumer, if you suspect you are a victim of an Internet-related crime, you may file a complaint with the FBI’s Internet Crime Complaint Center at www.IC3.gov .
Fire Department Recall Information
Recall Date: November 18, 2014
Recall Number: 15-027
CoScentrix Expands Recall of DD Brand Candles Due to Fire Hazard; Sold Exclusively at Hobby Lobby
Name of Product: DD brand candles
Hazard: The candles’ high flame can ignite the surface of the wax, posing a fire hazard.
Consumer Contact: CoScentrix toll-free at (888) 298-2722 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.coscentrix.com and click on “Recall Information” at the bottom of the page.
Units: About 256,000 (about 126,000 candles sold in tins were previously recalled in April 2014)
Description: This recall involves DD branded candles sold in 5- and 12- ounce Mason jars, 10- and 20-ounce decorative jars, 13-ounce coffee tins and 13-ounce holiday-themed jars. The single-wick candles were sold in a variety of fragrances and colors.
The 5-ounce Mason jars are 2.25 inches wide by 3.75 inches high. The 12-ounce Mason jars are 3 inches wide by 5 inches high with plain metal lids. The DD logo and the word Handcrafted are in raised letters on the front of the jars. The candle fragrance and size are printed on a hang tang attached to the mouth of the jars.
The 10-ounce decorative jars are 4 inches wide by 3 inches high. The 20-ounce decorative jars are 5 inches wide by 4 inches high and hold a candle. The jars have metal lids with the DD logo in raised letters on the top. The candle fragrance and size are printed on a rectangular label on the front of the jar.
The 13-ounce coffee tins are 3.5 inches wide by 4 inches high and have a plain metal lid. The candle size and fragrance are printed on a label that wraps around the outside of the tin.
The 13-ounce Holiday candle jars are 3.75 inches wide by 4 inches high and have metal lids with the DD logo in raised letters on the top. The DD logo inside a floral wreath, the fragrance and size are printed directly onto the front of the jar in silver.
The SKU number is on a label on the underside of each container. For a full listing of candle scents and SKU numbers for being recalled, click here: http://www.cpsc.gov/en/Recalls/2015/CoScentrix-Expands-Recall-of-DD-Brand-Candles/
Incidents/Injuries: CoScentrix has received 29 reports of the candle’s surface igniting and nine reports of property damage. One injury has been reported.
Remedy: Consumers should immediately stop using the candles and return them to the nearest Hobby Lobby. Consumers with a receipt will receive a full refund. Consumers without a receipt will be issued a store credit. Online purchasers should contact CoScentrix for instructions on returning the product.
Sold exclusively at: Hobby Lobby stores nationwide and online at HobbyLobby.com from June 2014 through October 2014 for between $6 and $20.
Manufacturer: CoScentrix, of Carson, Calif.
Manufactured in: United States
Recall Date: November 18, 2014
Recall Number: 15-028
Black Diamond Equipment Recalls Whippet Ski Poles Due to Risk of Injury
Name of Product: Ski poles
Hazard: The stainless steel pick in the handgrip can break and fail to slow or stop users from sliding downhill on a snow or ice covered slope, posing a risk of injury.
Consumer Contact: Black Diamond Equipment at (800) 775-5552 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.blackdiamondequipment.com and select Customer Service at the top of the page then click on Product Recalls in the drop-down menu for more information.
Units: About 3,000
Description: This recall includes Black Diamond Whippet and Whippet Carbon ski poles manufactured May 2013 through January 2014.
The Whippet is gray with two telescoping shafts and the Carbon Whippet is black with three telescoping shafts.
The upper shaft of both models is made of aluminum and has a black and orange rubber handgrip with a built-in, stainless steel, serrated pick and a black nylon wrist strap with a an orange Black Diamond logo. "Black Diamond" and the Black Diamond logo are on the upper shaft of both models.
The Whippet has an aluminum lower shaft with an orange and silver locking mechanism. "Whippet" and the logo are on the lower shaft. The middle and lower shafts of the Carbon Whippet are made of carbon fiber and have orange and silver locking mechanisms. "Carbon Whippet" and the logo are on the lower shaft.
Both models have a 4-inch plastic powder basket on the lower shaft near the tip and graduation marks on the shafts to show the various lengths of the pole in centimeters. The Whippet can be extended from 99 centimeters (39 inches) to 142 centimeters (56 inches) long. The Carbon Whippet can be extended from 67.9 centimeters (26.75 inches) to 142 centimeters (56 inches) long.
Recalled poles have picks with polished surfaces, a notch in the top of the pick and a date code between 13121 and 14015 etched on the pole. The date code can be found by removing the locking mechanism on the middle shaft of the Carbon Whippet and the lower shaft of the Whippet.
Incidents/Injuries: None reported
Remedy: Consumers should immediately stop using the recalled ski poles and contact Black Diamond to receive a free replacement for the upper shaft.
Sold at: Major outdoor retailers globally from January 2014 to November 2014 for between about $100 for the Whippet and about $140 for the Carbon Whippet. The poles are sold individually.
Importer: Black Diamond Inc., of Salt Lake City
Manufactured in: Taiwan
Important information from Ameren Missouri
Ahead of another busy holiday season, Ameren Missouri wants you to be aware that scam artists continue operating in our service area. While many scams are aimed at our residential customers, small businesses are also targeted. Thieves posing as Ameren Missouri representatives will call a business and demand payment immediately or risk disconnection of service. The scam artists typically state that payment must be made in the form of a money card, usually a Green Dot MoneyPak card. Once the business gives the thief the PIN from the money card, the cash is withdrawn from the card. They money cannot be traced and is not refundable.
This scam is not limited to Green Dot cards. A so-called vanilla money card that uses the same cash-loading process may also be used.
Scam artists are taking advantage of the rush of holiday shopping to confuse customers over the phone. In some instances, thieves may also manipulate the caller ID function to indicate they are calling from an Ameren Missouri number.
Please be aware Ameren Missouri representatives never call to demand payment or otherwise use intimidation techniques. Follow these tips to avoid being a victim of this scam.
• Never give your credit card, debit card, Social Security, ATM, checking or saving account numbers to anyone who calls or sends an email requesting this information.
• Never allow anyone into your business who wants to check your electrical wiring, natural gas pipes or appliances unless you have scheduled an appointment or have reported a natural gas leak and the person has proper identification.
• Ameren Missouri employees always carry photo identification, which includes name, employee number and an official Ameren Missouri logo.
• If you suspect someone is impersonating an Ameren Missouri employee, end the conversation and immediately call Ameren Missouri, 1.800.552.7583.
Ameren Missouri is committed to your service and your safety. Always be suspicious of anyone using pressure tactics or threats demanding payment.
City Hall Closed for Thanksgiving Holiday
City Hall will be closed on Thursday & Friday, November 27th & 28th due to the Thanksgiving Holiday. We will reopen on Monday, December 1st.
No upcoming city meetings next week
There will be no upcoming City of Frontenac meetings the week of November 24th – November 26th.